Terms of Service.

Last updated: June 3, 2026

1. Acceptance of Terms

These Terms of Service (the "Terms") are a binding agreement between you ("you" or "User") and Uncharted Works LLC, a Texas limited liability company ("Uncharted Works," "we," "us," or "our"). These Terms govern your access to and use of our websites at unchartedworksllc.com and its subdomains, together with our shared account service (collectively, the "Service").

By creating an account, making a purchase, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

Uncharted Works is a multi-product company. Our account system is shared infrastructure used across all of our current and future products. These Terms operate at the account and company level: they govern your relationship with Uncharted Works and your use of our websites and account service generally. They are not specific to any single product. The license to use a particular software product is governed by that product's separate end user license agreement, as described in Section 8.

2. Definitions

The following terms have the meanings given below. Other terms are defined where they first appear.

• "Account" means the user account you register through our account service, which provides access across our products.
• "Content" means any files, data, assets, projects, text, images, or other materials that you create, upload, store, or process using our software or the Service.
• "EULA" means the end user license agreement that governs the license to use a specific software product.
• "Merchant of Record" means the seller of record for purchases made through the Service, as described in Section 9.
• "Offering" means a specific purchasable plan, tier, or configuration of a Product, as presented at the point of sale. A Product may have multiple Offerings, including one-time licenses and subscriptions.
• "Product" means any digital or physical good offered by Uncharted Works.
• "Privacy Policy" means our Privacy Policy, which describes how we collect, use, and handle personal data.
• "Store Terms" means the Store Terms of Sale and Refund Policy, which governs the commercial terms of purchases, subscriptions, renewals, cancellations, and refunds.

3. Eligibility and Age

To create an Account or make a purchase, you must be at least 18 years old, or at least 13 years old with the verifiable consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Service is not directed to, and may not be used by, anyone under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us at support@unchartedworksllc.com and we will take appropriate steps to delete that information, as described in the Privacy Policy.

By using the Service, you represent and warrant that you meet these eligibility requirements and that all registration information you provide is accurate.

4. Accounts

4.1 Registration. To access certain features, products, or purchases, you must register for an Account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

4.2 One person per Account. An Account is for use by a single individual. You may not share an Account with others or transfer your Account to anyone else without our prior written consent, except as expressly permitted in a Product's EULA or the Store Terms (for example, organization or volume arrangements).

4.3 No organization accounts. Accounts are always individual. We do not offer organization, company, shared, or role-based Accounts. Organizational and volume licensing is administered through individual Accounts: an Administrator, using their own Account, assigns Seats to other individuals, each of whom uses their own Account, as described in the applicable Product's EULA and the Store Terms.

4.4 Credentials and security. You are responsible for safeguarding your Account credentials and for all activity that occurs under your Account. You agree to use a strong, unique password and to notify us promptly at support@unchartedworksllc.com if you suspect any unauthorized access to or use of your Account. We will never ask you for your password, whether by email, message, or otherwise, and we cannot view it, because we store it only in securely hashed form. Treat any request for your password as fraudulent and report it to support@unchartedworksllc.com. We are not liable for any loss or damage arising from your failure to protect your credentials.

5. Acceptable Use

You agree to use the Service lawfully and responsibly. You will not, and will not attempt to or permit any third party to:

• use the Service for any unlawful, fraudulent, or infringing purpose, or in violation of these Terms;
• interfere with, disrupt, overload, or impair the operation or integrity of the Service or any servers or networks connected to it;
• gain or attempt to gain unauthorized access to the Service, to other users' Accounts, or to any systems or data;
• scrape, harvest, crawl, or use automated means to collect data from the Service except as expressly permitted, or otherwise abuse, overuse, or place an unreasonable load on the Service;
• circumvent, disable, or interfere with any security feature, access control, rate limit, or licensing or activation mechanism of the Service or any Product;
• reverse engineer, decompile, or attempt to extract source code from the Service except to the extent this restriction is prohibited by applicable law;
• upload or transmit malware, viruses, or other harmful code; or
• use the Service to infringe the intellectual property, privacy, or other rights of any person.

We may investigate suspected violations and may suspend or terminate access as described in Section 20.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes what personal data we collect, how we use it, and your rights regarding it. By using the Service, you acknowledge that you have read the Privacy Policy.

7. Intellectual Property

7.1 Our rights. The Service, our Products, our websites, and all related software, designs, text, graphics, logos, trademarks, service marks, and other materials (excluding your Content) are owned by Uncharted Works or our licensors and are protected by intellectual property and other laws. "Uncharted Works" and our logos and product names are marks of Uncharted Works. Except for the rights expressly granted to you under these Terms or an applicable EULA, we reserve all rights in and to the Service and our Products.

7.2 Your Content. Uncharted Works does not acquire, and claims no ownership of and no licenses or rights in, your Content. Nothing in these Terms transfers to Uncharted Works any ownership of or licenses or rights in your Content. You retain whatever rights you hold in your Content, and you are responsible for ensuring you have the rights necessary to use it with our Products and the Service.

7.3 Feedback. If you choose to send us suggestions, ideas, or feedback about the Service, you grant Uncharted Works a non-exclusive, perpetual, worldwide, royalty-free license to use that feedback to improve and develop our products and services, with no obligation to you. Because that license is non-exclusive, you remain free to use your own ideas however you wish.

8. Products, Software Licenses, and the EULA

The Service may give you access to our Products. The license to install and use a particular software Product is granted under that Product's separate EULA, not under these Terms. Each Product has its own EULA, which sets out the scope of the license granted, permitted uses, restrictions, and any product-specific terms.

By installing or using a Product, you agree to its EULA. In the event of a conflict between these Terms and a Product's EULA regarding the license to use that Product, the EULA controls for that Product. These Terms continue to govern your Account and your general use of the Service.

9. Purchases, Pricing, and Merchant of Record

Purchases of Offerings, whether one-time licenses or subscriptions, are completed through our commerce provider, LemonSqueezy, which acts as the Merchant of Record (the seller of record) for those transactions. As Merchant of Record, LemonSqueezy handles payment processing, the collection and remittance of applicable sales tax and VAT, and the issuance of invoices and receipts. When you make a purchase, you may be subject to LemonSqueezy's own terms in addition to these Terms.

Prices, available Offerings, accepted payment methods, billing, and the detailed terms of sale are set out in the Store Terms of Sale and Refund Policy. The Store Terms govern the commercial details of your purchase, including refunds. Please review the Store Terms before purchasing. We do not duplicate those terms here. If these Terms and the Store Terms conflict on a purchase, payment, subscription, or refund matter, the Store Terms take priority.

10. Subscriptions and Auto-Renewal

Some Offerings are subscriptions that renew automatically at the cadence presented at the point of sale. Where a subscription auto-renews, it will continue and renew for successive terms until cancelled, and the applicable payment method will be charged at each renewal unless you cancel beforehand.

The specific renewal cycle, renewal pricing, cancellation method, and the effect of cancellation are described in the Store Terms of Sale and Refund Policy. Please refer to the Store Terms for these details.

11. Third-Party Services

The Service relies on and integrates with third-party services, including LemonSqueezy for commerce and payment processing, and may include links to or features provided by other third parties. We do not control these third-party services and are not responsible for their content, policies, availability, or practices. Your use of a third-party service is governed by that third party's own terms and privacy policy. We encourage you to review them.

12. Changes to and Availability of the Service

We are continually improving our websites, account service, and Products. We may modify, update, suspend, or discontinue the Service or any feature of it, in whole or in part, at any time, with or without notice. Where we discontinue a paid Product or materially reduce its value, any refund or transition rights are governed by the applicable Product EULA and the Store Terms of Sale and Refund Policy. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service, except as expressly provided in those documents or as required by law.

13. Electronic Communications and Notices

By creating an Account or using the Service, you consent to receive communications from us electronically, including notices, agreements, disclosures, receipts and invoices (issued through our Merchant of Record), and other information about your Account and the Service. We may provide these communications by email to the address associated with your Account, by posting within the Service, or by other means permitted by law. You agree that all electronic communications satisfy any legal requirement that a communication be in writing. It is your responsibility to keep your Account email address current so that you receive these communications.

Any notice you are required to send us under these Terms must be sent to support@unchartedworksllc.com or to the mailing address in Section 23.

14. Copyright Complaints

We respect the intellectual property rights of others and expect users of the Service to do the same. If you believe that material available through the Service infringes your copyright, please send a written notice to support@unchartedworksllc.com (subject line: "Copyright Notice") that includes: (a) your contact information; (b) a description of the copyrighted work you claim has been infringed; (c) a description of where the allegedly infringing material is located; (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (e) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. We may remove or disable access to material that is the subject of a valid notice and may terminate the Accounts of users who are repeat infringers.

15. Disclaimers

THE SERVICE AND OUR PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK. YOU ARE RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR CONTENT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNCHARTED WORKS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US (OR THROUGH OUR MERCHANT OF RECORD ON OUR BEHALF) FOR THE APPLICABLE PRODUCT OR SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless Uncharted Works and its members, managers, officers, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the Service; (b) your Content; (c) your violation of these Terms or any applicable EULA; or (d) your violation of any law or the rights of any third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us.

18. Export Controls and Sanctions

The Service and our Products are available globally, except in jurisdictions where they are restricted by applicable law or by our platform and payment partners, including Apple, Google, LemonSqueezy, and other relevant governing bodies. This includes countries and regions subject to U.S. economic sanctions or embargoes, including those administered by the U.S. Office of Foreign Assets Control (OFAC).

You represent and warrant that: (a) you are not located in, and are not a resident or national of, any country or region subject to a U.S. embargo or designated by the U.S. government as a sanctioned or restricted jurisdiction; (b) you are not on any U.S. government list of prohibited or restricted parties; and (c) you will not use, export, or re-export the Service or any Product in violation of applicable export control or sanctions laws. You are responsible for complying with all applicable export, import, and trade laws in your jurisdiction.

19. Governing Law, Arbitration, and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL, AND REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES.

19.1 Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules.

19.2 Informal resolution first. Before starting an arbitration or court action, you agree to first try to resolve the dispute informally. Send a written notice of the dispute to support@unchartedworksllc.com (or the mailing address in Section 23) describing who you are, the nature and basis of the dispute, and the specific relief you are seeking. You and Uncharted Works will then attempt in good faith to resolve the dispute. Neither party may begin an arbitration or court action (other than a small-claims action or a request for emergency relief under Section 19.7) until 30 days after the notice is received. This informal-resolution step is a precondition to starting arbitration.

19.3 Binding arbitration. Except as set out in Sections 19.6 and 19.7, if the dispute is not resolved within the 30-day period above, you and Uncharted Works agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, rather than in court. Arbitration will be administered by a recognized, neutral arbitration provider under its consumer or commercial arbitration rules then in effect, before a single arbitrator that both parties select under those rules. The arbitration will be conducted in English. Unless the parties agree otherwise, any in-person hearing will take place in Travis County, Texas, though the arbitrator may allow appearances by telephone or video. Judgment on the arbitration award may be entered in any court having jurisdiction. The arbitrator, and not any court, has exclusive authority to resolve disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement.

19.4 Arbitration fees. Payment of filing, administration, and arbitrator fees will be governed by the arbitration provider's rules. If those fees would be prohibitively expensive for you compared with bringing the same claim in court, Uncharted Works will pay the portion the arbitrator determines is necessary to keep the arbitration from being cost-prohibitive, to the extent required by applicable law or the provider's rules. However, if the arbitrator finds that a claim, defense, or demand was frivolous, was brought in bad faith, or was brought for an improper purpose (such as to harass or to impose costs), the arbitrator may require the offending party to reimburse the other party's resulting filing, administration, and arbitrator fees, together with the reasonable attorneys' fees attributable to that claim, to the maximum extent permitted by applicable law and the provider's rules.

19.5 Class-action waiver. YOU AND UNCHARTED WORKS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. If this class-action waiver is found unenforceable as to a particular claim, then that claim, and only that claim, will be severed and may proceed in court, while all other claims remain in arbitration.

19.6 Venue for permitted court actions. For any dispute not subject to arbitration, and for any action to enforce an arbitration award, you and Uncharted Works agree to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas, and waive any objection to that venue.

19.7 Exceptions. Nothing in this Section prevents either party from (a) bringing an individual claim that qualifies in small-claims court, or (b) seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or to address unauthorized access to or use of the Service. Any dispute about whether a claim qualifies for small-claims court will be decided by that court, not by an arbitrator.

19.8 Time limit. To the extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the event giving rise to the claim; otherwise the claim is permanently barred.

20. Suspension and Termination

You may stop using the Service and close your Account at any time. We may suspend or terminate your access to the Service or your Account, in whole or in part, with or without notice, if we reasonably believe that you have violated these Terms or any applicable EULA, that your use poses a security, legal, or operational risk, or as required by law. Where the circumstances reasonably allow and we are not prevented by law or by an urgent security or legal concern, we will try to give you notice and an opportunity to cure before terminating.

We may also suspend or terminate the Service or your Account for any reason or for no reason, with reasonable advance notice to you. If we terminate your Account without cause, we will refund any unused prepaid amounts for services not yet delivered; that refund is your exclusive remedy for a termination without cause.

If you believe your Account was suspended or terminated in error, you may contact us at support@unchartedworksllc.com to request a review.

Upon termination, your right to access the Service ends. To the extent any of your Content resides in the Service, you are responsible for retrieving it before termination; we may delete it afterward. Sections that by their nature should survive termination, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, export controls, dispute resolution, and the general provisions in Section 22, will survive. Termination does not entitle you to any refund except as provided in the Store Terms of Sale and Refund Policy.

21. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and will provide additional notice as required by applicable law (for example, by email or through the Service). Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

22. General Provisions

22.1 Entire agreement. These Terms, together with the Privacy Policy, the Store Terms of Sale and Refund Policy, and any applicable Product EULA, constitute the entire agreement between you and Uncharted Works regarding the Service and supersede all prior agreements on that subject.

22.2 Severability. If any provision of these Terms is found to be unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

22.3 No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

22.4 Assignment. You may not assign or transfer these Terms or your Account without our prior written consent, and any attempt to do so is void. We may assign these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

22.5 No third-party beneficiaries. These Terms are for the benefit of you and Uncharted Works only. They do not create any rights or remedies for any other person, except that our members, managers, officers, employees, agents, suppliers, and licensors are intended beneficiaries of the disclaimers, limitation of liability, and indemnification provisions.

22.6 Force majeure. We will not be liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, failures of the internet or third-party services or hosting providers, or power or telecommunications failures. This does not affect your payment obligations.

22.7 Relationship. These Terms do not create any partnership, joint venture, employment, or agency relationship between you and Uncharted Works.

22.8 Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

23. Contact

If you have questions about these Terms, please contact us at:

Uncharted Works LLC
5900 Balcones Dr # 28587
Austin, TX 78731
support@unchartedworksllc.com